Collaborative strategies supporting knowledge management in organizations
Keywords:
Knowledge management, Collaborative Knowledge Management, Collaborative activities
Abstract
Significant work has addressed the role of knowledge and its impacts on business organizations. The construction of effective environments implies time and cost pressure, allowing staff to seek immediate solutions from knowledge management (KM). Some studies have shown that collaborative knowledge generation through storage, access, dissemination, and application could help organizations collaborate with partner firms to share supply chain knowledge and improve their work. However, it is not clear how to structure activities that convey real collaboration. In that way, this paper proposes a mechanism using collaborative strategies supporting effective transfer knowledge in different kinds of organizations.
References
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Slavin, R. E. (1989). Cooperative learning and student achievemen. In R. E. Slavin (Ed.), School and classroom organization (pp. 129–156). Lawrence Erlbaum.
Stahl, G. (2017). Group practices: a new way of viewing CSCL. International Journal of Computer-Supported Collaborative Learning, 12(1), 113–126. https://doi.org/10.1007/s11412-017-9251-0
Weinberger, A., Kollar, I., Dimitriadis, Y., Mäkitalo-Siegl, K., & Fischer, F. (2009). Computer-Supported Collaboration Scripts. In N. Balacheff, S. Ludvigsen, T. de Jong, A. Lazonder, & S. Barnes (Eds.), Technology-Enhanced Learning (pp. 155–173). Springer Netherlands. https://doi.org/10.1007/978-1-4020-9827-7_10
Wiig, K. M. (1997). Knowledge management: Where did it come from and where will it go? Expert Systems with Applications, 13(1), 1–14. https://doi.org/10.1016/S0957-4174(97)00018-3
Collazos, C. A., Guerrero, L. A., Pino, J. A., & Ochoa, S. F. (2003). Collaborative Scenarios to Promote Positive Interdependence among Group Members. In J. Favela & D. Decouchant (Eds.), Groupware: Design, Implementation, and Use. CRIWG 2003. Lecture Notes in Computer Science (pp. 356–370). Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-540-39850-9_30
Collazos, C. A., Guerrero, L. A., Pino, J. A., & Ochoa, S. F. (2004). A method for evaluating computer-supported collaborative learning processes. International Journal of Computer Applications in Technology, 19(3/4), 151. https://doi.org/10.1504/IJCAT.2004.004044
Delgado, V. A., Collazos, C. A., Fardoun, H. M., & Safa, N. (2017). Collaboration Increase Through Monitoring and Evaluation Mechanisms of the Collaborative Learning Process. In G. Meiselwitz (Ed.), Social Computing and Social Media. Applications and Analytics. SCSM 2017. Lecture Notes in Computer Science (pp. 20–31). Springer, Cham. https://doi.org/10.1007/978-3-319-58562-8_2
Dillenbourg, P., & Jermann, P. (2007). Designing Integrative Scripts. In F. Fischer, I. Kollar, H. Mandl, & J. M. Haake (Eds.), Scripting Computer-Supported Collaborative Learning (pp. 275–301). Springer US. https://doi.org/10.1007/978-0-387-36949-5_16
Engeström, Y. (1987). Learning by Expanding: An Activity Theoretical Approach to Developmental Research. Orienta-Konsultit.
Fussell, S. R., Kraut, R. E., Lerch, F. J., Scherlis, W. L., McNally, M. M., & Cadiz, J. J. (1998). Coordination, overload and team performance: effects of team communication strategies. Proceedings of the 1998 ACM Conference on Computer Supported Cooperative Work, 275–284.
Kagan, S. (1992). Cooperative learning. Resources for Teachers.
Kim, D. J., & Yang, T. A. (2010). A New Approach for Collaborative Knowledge Management: A Unified Conceptual Model for Collaborative Knowledge Management. Proc. 6th Americas Conference on Information Systems, 131.
Kirsch-Pinheiro, M., Valdeni de Lima, J., & Borges, M. R. S. (2003). A framework for awareness support in groupware systems. Computers in Industry, 52(1), 47–57. https://doi.org/10.1016/S0166-3615(03)00068-X
Kluge, J., Stein, W., & Licht, T. (2002). Knowledge Unplugged: The Mckinsey & Company Global Survey On Knowledge Management. Palgrave Publishing. https://doi.org/10.1080/1097198X.2002.10856333
Kolfschoten, G. L., Briggs, R. O., Appelman, J. H., & de Vreede, G.-J. (2004). ThinkLets as Building Blocks for Collaboration Processes: A Further Conceptualization. In G.-J. de Vreede, L. A. Guerrero, & G. Marín Raventós (Eds.), Groupware: Design, Implementation, and Use (pp. 137–152). Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-540-30112-7_12
Kollar, I., Fischer, F., & Hesse, F. W. (2006). Collaboration Scripts – A Conceptual Analysis. Educational Psychology Review, 18(2), 159–185. https://doi.org/10.1007/s10648-006-9007-2
Lewkowicz, M. (2000). Conception de collecticiels pour la gestion coopérative des connaissances.
Ludvigsen, S., Cress, U., Law, N., Rosé, C. P., & Stahl, G. (2016). Future-looking conversations in CSCL. International Journal of Computer-Supported Collaborative Learning, 11(3), 255–262. https://doi.org/10.1007/s11412-016-9242-6
Migdadi, M. M., Zaid, M. K. S. A., Yousif, M., & Almestarihi, R. (2018). An empirical examination of collaborative knowledge management practices and organisational performance: the mediating roles of supply chain integration and knowledge quality. International Journal of Business Excellence, 14(2), 180–211. https://doi.org/10.1504/IJBEX.2018.089149
Nonaka, I., & Toyama, R. (2015). The Knowledge-creating Theory Revisited: Knowledge Creation as a Synthesizing Process. In The Essentials of Knowledge Management (pp. 95–110). Palgrave Macmillan UK. https://doi.org/10.1057/9781137552105_4
Slavin, R. E. (1989). Cooperative learning and student achievemen. In R. E. Slavin (Ed.), School and classroom organization (pp. 129–156). Lawrence Erlbaum.
Stahl, G. (2017). Group practices: a new way of viewing CSCL. International Journal of Computer-Supported Collaborative Learning, 12(1), 113–126. https://doi.org/10.1007/s11412-017-9251-0
Weinberger, A., Kollar, I., Dimitriadis, Y., Mäkitalo-Siegl, K., & Fischer, F. (2009). Computer-Supported Collaboration Scripts. In N. Balacheff, S. Ludvigsen, T. de Jong, A. Lazonder, & S. Barnes (Eds.), Technology-Enhanced Learning (pp. 155–173). Springer Netherlands. https://doi.org/10.1007/978-1-4020-9827-7_10
Wiig, K. M. (1997). Knowledge management: Where did it come from and where will it go? Expert Systems with Applications, 13(1), 1–14. https://doi.org/10.1016/S0957-4174(97)00018-3
How to Cite
Yousef, M., & Collazos, C. A. (2020). Collaborative strategies supporting knowledge management in organizations. Revista Colombiana De Computación, 21(2), 6–12. https://doi.org/10.29375/25392115.4026
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Published
2020-12-01
Section
Article of scientific and technological research
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